Client Services

Care for the piece.
Support for the client.

Find guidance on ordering, shipping, sizing, returns and caring for your OTIS DAMÓN millinery.

01

Shipping & Delivery

Information about order processing, delivery and receiving your OTIS DAMÓN piece safely.

Shipping Questions
02

Returns & Exchanges

Review eligibility and contact the studio before returning or exchanging an item.

Contact Client Services
03

Sizing & Fit

Proper fit is essential to both comfort and proportion. The studio can help guide you toward the appropriate size.

Ask About Sizing
04

Hat Care

Protect the structure, finish and materials of your hat with thoughtful handling and storage.

Care Questions